Privacy policy

Valfleuri is committed to protecting and respecting the privacy of any person seeking information on our site, in order to provide them with a personalised, high-quality and relevant response.

This privacy and personal data management policy describes how Valfleuri collects and uses your data through the use of this website.

The valfleuri.fr website is operated by Valfleuri, located at 5 Rue de la Charente, 68271 Wittenheim, France.

Valfleuri implements internal procedures designed to protect all your data against any malicious use or use that does not comply with the previously defined purpose of processing.

Valfleuri may collaborate with other independent companies or individuals who provide certain services on our behalf, such as :

The provision of services ;
Sending e-mail;
Deletion of information and/or anonymization of our customer lists;
Analysis of our databases ;
Providing search results and links ;
Content transmission.

When choosing our partners, we ensure that they comply with the provisions of the laws on the protection of personal data and with this policy.

The personal data we may collect

In order to provide you with a personalized and relevant response, we need to know who you are. We therefore collect and process the personal data you provide us with, in particular your first name, surname, postal address, e-mail address and telephone number, when you use the services offered on our website, including but not limited to the following:

You can fill in the forms on this page;
Correspondence content ;
Use of social networks or other platforms;

In addition, the use of our website leads to the automatic collection of the following personal data:

Technical information, including IP address, connection information, geographic and demographic information, browser type and version, time zone setting, language, browser plug-in types and versions, operating system and platform;
Information about your visit, including the complete URL of clicks from, through and to our website as well as the date and time of the visit;
The pages you have visited or searched for, page response times, download errors, duration of visits to certain pages, page interaction information such as scrolling, clicks and hovers, methods used to leave the page.

We may also collect personal data from trusted third-party partners and suppliers, such as technical services, analytics providers, search information providers or other service providers.

Lastly, consultation of our site requires the use of cookies or other tracking technologies from third parties. In this respect, we invite you to read our cookie policy presented below.

Purpose of processing your personal data.

Your personal data may be processed for the following purposes:

Respond to your requests for quotes or information;
To enable you to benefit from our services via our website, internal operations, support, data analysis, testing, research, security and statistics;
Communicating information about services ;
Conduct surveys, including satisfaction surveys;
To improve our website, in particular in order to ensure relevant, entertaining and effective content on all the media enabling you to access our site;
Comply with legal and regulatory requirements.

For any specific processing purpose, we will need to inform you and request your consent, which can be withdrawn at any time.

We will retain and use your personal data for as long as is reasonably necessary to:

To achieve the processing purposes described above;
Meeting our legal obligations;
Resolve disputes and enforce our agreements;
Once the processing purposes have been fulfilled, our obligations have been met, and/or after a prolonged period of inactivity on your account, your personal data will be deleted, unless you expressly request otherwise.

Your rights and choices

You have a right to request the portability of your personal data, a right to information, access to your personal data, rectification or deletion, and limitation or opposition to processing in certain cases, rights that you can exercise at any time free of charge by sending a letter to Valfleuri, 5 Rue de la Charente, 68270 Wittenheim .

Your rights may include :

Request a copy of the personal information held by Valfleuri about you, the purpose of the processing, the correction or updating of incorrect data, information about the recipients of your personal information and the blocking and deletion of personal information;
Similarly, if you have any questions about the protection of your personal data, or if you wish to contact one of our data controllers, please send us a detailed message to the address given above, and we will do our best to reply. If your request is not sufficiently precise, please note that we will not be able to process it within a reasonable time.

Changes to our policy

Any material changes we may make to our security and privacy policy in the future will be posted on this page before the change becomes effective. Please check back frequently for updates or changes to our Privacy Policy. These changes will become effective upon your consent, if required, in accordance with local law. If you do not agree or consent to these updates or changes, please do not use our platforms.

Contact

Questions, comments and requests regarding this privacy policy are welcome by submitting a request to the following postal address:

Our postal address is :

Valfleuri
Personal Data Delegate
5 Rue de la Charente

68271 WITTENHEIM